The most beautiful windows in the room often have the toughest backstory, and at Lepage Millwork, that story runs on data. We sit down with Michael, IT Director at Lepage Millwork, to unpack how a company rooted in wood and craft built a paperless, sensor-rich shop floor that stays nimble when customers change their minds. The secret is more than tech; it’s a culture of measurable innovation anchored by a clear cadence: three minor innovations a month, two major a year, and one disruptive move every three years.

We explore how Lepage Millwork fuses craftsmanship with a data-first mindset to deliver custom windows and doors at scale. Michael shares the 3 2 Delta innovation cadence, the path to a paperless shop floor, and how training, hiring, and automation protect quality.

Topics covered:
• Innovation cadence of three minor, two major, one disruptive
• Moving from expert memory to systemized data
• Real-time, paperless workflows for agile changes
• Tablet-based instructions, videos, and PDFs at stations
• Mentorship and school partnerships to grow skills
• Recruiting skilled craftspeople from Madagascar
• Deploying automated prep and a new glass line
• Using AI and data to do more with less
• Balancing craft, technology, and culture
If you enjoyed today's conversation, be sure to subscribe on your favorite podcast platforms and follow Paradigm on LinkedIn and YouTube to catch more stories, insights, and ideas from your peers across our industry
🎥 Watch More Industry Insiders Episodes
Subscribe here: https://www.youtube.com/@myparadigmtechnology
🚀 About Paradigm
Software for the Building Industry | Paradigm’s software solutions help organizations throughout the supply chain to boost sales, reduce costs, and become more competitive. We exclusively serve the building industry, and we’ve developed our solutions with your unique challenges in mind.
🔗 Learn more: MyParadigm.com/
Facebook: https://www.facebook.com/myParadigmTechnology/
LinkedIn: https://www.linkedin.com/company/myParadigmTechnology/