In this episode of the Outwork'em Podcast, host Ryan Kearney sits down with Mark Singleton, owner of Paragon Homes, a custom home builder serving the Fargo-Moorhead area. Mark shares his entrepreneurial journey, revealing how he differentiates his business through exceptional customer service and an innovative "open book" pricing model that brings transparency to the home building process.
Discover Mark's unique approach to custom home building including:
Why transparency in pricing and change orders builds lasting trust with clients
How quality subcontractors make the difference in custom builds
Managing the challenges of seasonal construction in North Dakota
The importance of responsive warranty service (and why the "tail light warranty" approach fails)
His vision to become the #1 home builder in the Red River Valley
Mark also shares valuable advice for aspiring entrepreneurs: "Don't wait. One of my biggest regrets is I'm 35 years old, and I didn't start sooner."
Whether you're a home service contractor looking to grow your business or a homeowner considering a custom build, this conversation delivers practical insights on building a reputation-driven business.

Connect with Mark and Paragon Homes:
🏠 Website: https://paragonhomesfm.com

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