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Chatbots and Automation (can) Piss People Off
Manage episode 440192014 series 3600721
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Discover the main reason why people don't like bots and how a human touch could make bots better in this episode of Outsource HQ. We'll also explore the future of AI and its potential impact on businesses. Learn about the future of AI in customer service, the ethical concerns surrounding its use, and how businesses can use AI responsibly and as a tool to benefit both customers and employees.
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