When a child shows up ready for the first day of school, the impact lasts far beyond the classroom. In this episode of Our Community, Our Mission, we sit down with Hope Bency, Distribution Center Administrative Assistant, to talk about TRM’s recent Back-to-School event that equipped over 300 students with backpacks, clothing, and essential supplies. Behind the numbers are powerful stories: parents moved to tears by unexpected generosity, children eager to win prizes for their siblings, and volunteers witnessing the ripple effect of their time and care.

We’re also joined by John Roberts, Deputy Director of Community Needs & Services, who shares how programs like the “Completion of Program” furnish homes for families starting fresh—not only with necessities but with items that bring joy and dignity. Together, Hope and John pull back the curtain on what it takes to manage inventory, organize volunteers, and partner with donors to ensure no one is turned away. Their stories connect the practical work of distribution with TRM’s greater mission of showing people they matter—reminding us that this is what it looks like to love in the gap.

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