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1721: 8 Fresh Customer Service Ideas Worth Stealing by Shankar Ganesh with Neil Patel on Customer Loyalty

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Manage episode 489206691 series 2394894
Content provided by Optimal Living Daily LLC and Optimal Living Daily | Dan W.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optimal Living Daily LLC and Optimal Living Daily | Dan W. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.

Episode 1721:

Shankar Ganesh reveals the surprisingly simple strategies behind exceptional customer service experiences that companies can learn, and "steal" from the best in the business. By dissecting memorable service tactics from brands like Nordstrom and Zappos, Patel offers actionable ideas to create loyal customers who market your business for you.

Read along with the original article(s) here: https://neilpatel.com/blog/customer-service-worth-stealing/

Quotes to ponder:

"Customer service is one of the most powerful forms of marketing that exists."

"When you give people more than they expect, they remember it."

"Your customers are human beings. Treat them that way."

Episode references:

Zappos Insights: https://www.zapposinsights.com/

Disney Institute - Quality Service: https://www.disneyinstitute.com/courses/quality-service/

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

2447 episodes

Artwork
iconShare
 
Manage episode 489206691 series 2394894
Content provided by Optimal Living Daily LLC and Optimal Living Daily | Dan W.. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Optimal Living Daily LLC and Optimal Living Daily | Dan W. or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com.

Episode 1721:

Shankar Ganesh reveals the surprisingly simple strategies behind exceptional customer service experiences that companies can learn, and "steal" from the best in the business. By dissecting memorable service tactics from brands like Nordstrom and Zappos, Patel offers actionable ideas to create loyal customers who market your business for you.

Read along with the original article(s) here: https://neilpatel.com/blog/customer-service-worth-stealing/

Quotes to ponder:

"Customer service is one of the most powerful forms of marketing that exists."

"When you give people more than they expect, they remember it."

"Your customers are human beings. Treat them that way."

Episode references:

Zappos Insights: https://www.zapposinsights.com/

Disney Institute - Quality Service: https://www.disneyinstitute.com/courses/quality-service/

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

2447 episodes

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