In Season 1, Episode 11 we spoke about Understanding Bad Behaviors. In this podcast, we literally talk to the person who wrote the book. Dr. Jody Foster is a psychiatrist and Assistant Dean for Professionalism at the University of Pennsylvania. Among other roles, she is also the team psychiatrist for the Philadelphia Eagles. She encounters “bad behaviors” for a living and, in this episode, discusses the common bad actors we may see in surgery and medicine and, in my opinion, most importantly, how to empathize and understand them to promote a positive workplace and a strong team. If you want to read more, check out Dr. Foster's book, The Schmuck in My Office (How to Deal Effectively with Difficult People at Work), co-written with Michelle Joy. (Music Credit: Sunshine, Simon Jomphe Lepine.)