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Episode 3 : Conversation Design - Magic & Madness
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In this episode, featuring Rebecca Evanhoe, co-author of 'Conversation With Things' - we explore the magic and madness of Conversational AI.
- What is conversation design actually all about?
- What are some of the challenges the field is still facing?
- Why AI is not some kind of magic potion
- Why words matter: on diversity, inclusion and bias
- Use cases that make a difference
Join us for a lively discussion on the pitfalls and gains of harnessing Conversational AI, and designing better conversations!
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