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Why Emotional Intelligence Beats Artificial Intelligence Every Time
Manage episode 474418910 series 3647710
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Licensed therapist and financial behavior specialist Ashley Quamme joins Yohance Harrison to unpack how emotional intelligence (EI) can be an advisor’s greatest asset. In a world increasingly influenced by artificial intelligence, this episode explores how empathy, self-awareness, and social skills help financial professionals build deeper client relationships. Discover practical tools like the NURSE framework, the difference between real and fake EI, and why therapy isn't just for the bad times. If you want to build trust, retain clients, and stay irreplaceable, this episode is a masterclass in human connection for advisors. #BehavioralFinance #EmotionalIntelligence #FinancialAdvisors
Chapters
1. Why Emotional Intelligence Beats Artificial Intelligence Every Time (00:00:00)
2. Ashley’s Journey from Therapy to Finance (00:02:19)
3. Advisors and the Lack of Communication Training (00:06:02)
4. What Is Emotional Intelligence? (00:09:56)
5. Why Advisors Should Start with Self-Awareness (00:11:08)
6. Why AI Can’t Replace Human Connection (00:27:55)
7. Where to Connect with Ashley (00:36:41)
6 episodes
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