The Truth Is Out There… and So Are Great Agencies: A CMO's Insight to Finding and Working with the Right Agency Partners with Julia Fitzgerald
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In this episode of OnAgency, hosts Patrick and Craig sit down with Julia Fitzgerald—longtime CMO and the force behind the Mid-Size Agency Matchup. Julia brings a powerhouse résumé with leadership roles at Build-A-Bear, Sylvan Learning, Thermos, and more, and she's here to shed light on a big gap in the marketing world: how mid-size brands find right-fit agency partners—and why that search often comes up short.
Together, we dive into:
Why Julia created Mid-Size Agency Matchup (hint: it started with a rant).
What CMOs really look for in agency relationships.
How agencies can stand out by knowing their lane—and owning it.
The rise of full-service expectations and why dividing creative and media is becoming a thing of the past.
The one question agencies need to ask that they usually don’t (spoiler: it’s about money).
The role of trust, curiosity, and courage in building standout client-agency relationships.
Plus, we talk agency uniforms (Steve Jobs, Fox Mulder, and the mythical work-to-dinner outfit), accidental branding lessons, and why authenticity, while overused, still matters more than ever.
Who Should Listen:
Agency leaders looking to land mid-size brand clients
CMOs and marketing execs navigating agency relationships
Anyone curious about how brands and agencies can work better together
Listeners who love a good marketing story—with real-world takeaways
About Julia Fitzgerald:
Julia Fitzgerald is a CMO with decades of experience leading marketing for iconic brands including Build-A-Bear, VTech, and Sylvan Learning. Today, she’s championing connection between marketers and agencies through Mid-Size Agency Matchup—a free, fast-growing LinkedIn newsletter series spotlighting standout, right-sized agencies.
Check Out Mid-Size Agency Matchup:
Find Julia’s work and subscribe on LinkedIn (search Mid-Size Agency Matchup) for weekly insights and agency spotlights.
For additional content follow OnAgency on Social: @OnAgencyPodcast
Contact us at [email protected]
This episode is brought to you by TalentNet and MahaloHub.
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