#5 Automations: The Secret Weapon Every Tradesman Should Be Using (But Most Aren’t)
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If systems are the engine of your business, automations are the turbocharger — and most tradesmen aren’t using ANY of it.
In this episode, Wayne & Andy tear into one of the biggest growth multipliers in the trade industry:
Automations that run your business in the background while you crack on with the job.
No robots. No sci-fi nonsense.
Just smart, simple processes that save you hours, make you more professional, and massively boost your reviews, conversions, and customer satisfaction.
Inside this episode we break down:
🔥 What automations REALLY are (in trade language, not tech jargon)
🔥 Why manual reminders, notes & follow-ups are costing you thousands
🔥 The “Big 3” automations every trade business must have
• Review collection
• Quote follow-up
• Booking confirmations & reminders
🔥 Why automations beat human effort every single time
🔥 How to scale from 10 reviews to 1,000+ using one simple automation
🔥 Why customers LOVE consistent communication (and why you can’t do it manually)
🔥 How automations help you upsell service plans without being salesy
🔥 Why manual follow-ups ≠ professionalism
🔥 How automation removes emotion, hesitation & human error
🔥 How to build a customer journey that feels like Amazon/Uber — not “Dave the plumber”
🔥 The truth about complaints: why a handful of moaners shouldn’t dictate your strategy
🔥 Why automations + systems + marketing = explosive growth
PLUS:
Andy shares the exact automations that took his business from zero reviews to nearly 1,000 in eight months.
Wayne explains how 10,000+ automated review requests saved MONTHS of admin time.
If you want:
More reviews
More conversions
Better customers
Fewer headaches
More time
A more professional reputation
And a business that runs even when you’re not touching it…
This episode will hit home.
Automations aren’t optional anymore.
They’re the difference between staying small…
and scaling properly.
130 episodes