In this episode of NRG Insights, Marcus is joined by Mark Harrington, CEO of L&C, to talk about what it takes to build a strong business culture at scale.
From his early days as a protection adviser to now leading a team of 440+ advisers, Mark shares the lessons learned, challenges faced, and what’s shaped his leadership journey.
Whether you're building a brokerage, leading a team, or stepping into leadership for the first time, this episode is packed with insights on how to lead with empathy, create alignment, and build a business people want to be part of.
Here's what's coming up...
Mark’s journey from adviser to CEO of one of the UK’s largest brokerages
The role of culture in scaling a financial services business
Managing people through growth, change, and economic uncertainty
Leadership lessons from nearly two decades in the industry
Why visibility, empathy, and trust are critical to modern leadership
How L&C is building its next generation of leaders
Balancing remote working with team connection and productivity
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