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AI vs. Old School CRM: Why Your Customer Strategy Needs an Upgrade
Manage episode 478634956 series 3657390
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Your CRM is more than just a contact list... or is it? The Deep Dive contrasts traditional CRM limitations with the game-changing capabilities of AI-powered platforms. Learn how AI transforms data analysis, enables intelligent automation, drives hyper-personalization, and offers stunningly accurate predictions.
We cover the crucial shift from a 'System of Record' to a 'System of Intelligence,' highlight key players like Salesforce and HubSpot, and reveal the impressive ROI businesses gain from making the switch. Find out why AI isn't just a buzzword – it's the future of effective customer relationship management.
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