Capacity, Culture, and Connection: The Keys to a Thriving Nonprofit Team

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18d ago 33:41

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Urgent programs and tight grants can push culture work to the margins, but that’s exactly where nonprofit teams lose speed and trust. We sit down with strategist Page Hinerman of Page Capacity Builders to unpack how hybrid and remote teams thrive when leaders treat culture as core infrastructure. From rethinking “all‑staff” meetings to redesigning one‑on‑ones, we get tactical about turning updates into strategy, building psychological safety, and aligning back‑office work with frontline impact.
Page shares battle‑tested ideas from years of capacity building across nonprofits, philanthropy, and government. We talk about the small moves that change everything: 10‑minute norms at the start of staff meetings, values activation that gets specific (transparency becomes shared budgets and decision logs), and monthly cross‑functional touchpoints that keep marketing and fundraising anchored in program reality. If your hybrid team feels siloed or transactional, you’ll learn how to reset communications, protect relational time, and make space for trust without sacrificing delivery.
We also dig into hiring and sustainability. Using values to screen candidates prevents costly misalignment and lowers turnover; planning sooner—long before a grant deadline—keeps compliance tight and teams steady. Page outlines how consultants can fill true capacity gaps while leaving behind tools, skills, and networks so organizations sustain progress after the engagement ends. Expect clear steps you can try this week and a mindset shift that reframes culture from “nice to have” into the fastest route to outcomes.
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Chapters

1. Sponsor Message & Welcome (00:00:00)

2. Paige’s Path Into Capacity Building (00:00:18)

3. Why Capacity Isn’t A Deficit (00:02:41)

4. Hybrid Teams: Trust, Culture, And Time (00:04:40)

5. Make Meetings Work: From Updates To Strategy (00:07:40)

6. Funders, Metrics, And The Missing Culture Work (00:10:55)

7. Breaking The Us vs Them In “All-Staff” (00:12:35)

8. Space, Titles, And Psychology Of Trust (00:15:00)

9. One‑on‑Ones: From Transactional To Relational (00:18:20)

10. First Steps: Norms, Values, And Consistency (00:21:05)

11. Burnout, Hiring Fit, And Culture Alignment (00:24:20)

12. What Page Capacity Builders Does (00:27:55)

13. Final Advice: Plan Sooner, Start Small (00:30:20)

216 episodes

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