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Growing from a novel print on demand store to a Real business with Crown and Paw Founder Adam Reed

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Manage episode 336538179 series 3310953
Content provided by DTCX. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DTCX or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Adam is the founder of Crown & Paw, a brand that sells totally unique products to every single customer. He scaled from Zero to $10 Million in 9 months in a space where serious scaling appears to be impossible.

Key moments in this episode.

0:22 Going to 10 million in revenue through print on demand

4:30 Print on demand is not dropshipping.

6:00 Keeping customers happy while automating the entire process.

7:00 Dealing with payment processors and credit cards amid delayed orders.

8:30 Dealing with customer service going into the holiday season

10:00 Pivoting to a pet lifestyle brand versus a novelty brand.

11:40 Planning for an exit with a healthy business versus a one time lift in sales.

15:00 Dealing with 2000 back orders, and overloading Zapier with automations.

19:00 The uncomfortable conversation around letting people go.

  continue reading

35 episodes

Artwork
iconShare
 
Manage episode 336538179 series 3310953
Content provided by DTCX. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DTCX or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Adam is the founder of Crown & Paw, a brand that sells totally unique products to every single customer. He scaled from Zero to $10 Million in 9 months in a space where serious scaling appears to be impossible.

Key moments in this episode.

0:22 Going to 10 million in revenue through print on demand

4:30 Print on demand is not dropshipping.

6:00 Keeping customers happy while automating the entire process.

7:00 Dealing with payment processors and credit cards amid delayed orders.

8:30 Dealing with customer service going into the holiday season

10:00 Pivoting to a pet lifestyle brand versus a novelty brand.

11:40 Planning for an exit with a healthy business versus a one time lift in sales.

15:00 Dealing with 2000 back orders, and overloading Zapier with automations.

19:00 The uncomfortable conversation around letting people go.

  continue reading

35 episodes

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