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2,013 - Why Punctuality Matters in Multifamily

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Manage episode 480777536 series 2310995
Content provided by Mike Brewer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mike Brewer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Being late doesn’t just waste time — it erodes trust. Let’s talk about why being early matters more than you think.Welcome back to the Multifamily Collective!Today, Mike Brewer brings the heat on a topic he's radically passionate about: punctuality.Showing up on time — or better yet, early — isn’t just about good manners. It’s a direct signal of respect, trust, and personal accountability.Mike shares a powerful story about a new airline CEO who taught his team a lesson they’d never forget — one that translates perfectly to the Multifamily world.Because when team members show up late, when make-readies slip behind schedule, when service promises go unmet — trust breaks down.And when trust breaks down, everything suffers: morale, operations, and the resident experience.If you're a leader who wants to raise the bar on culture, accountability, and excellence, this episode is a must.And don’t forget — RSVP now for Podcast Palooza during NAA’s Apartmentalize Conference at MultifamilyMediaNetwork.com!If punctuality is a value you’re ready to double down on, tap Like and Subscribe. Let’s build a culture of trust in Multifamily, together.

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2128 episodes

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iconShare
 
Manage episode 480777536 series 2310995
Content provided by Mike Brewer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mike Brewer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Being late doesn’t just waste time — it erodes trust. Let’s talk about why being early matters more than you think.Welcome back to the Multifamily Collective!Today, Mike Brewer brings the heat on a topic he's radically passionate about: punctuality.Showing up on time — or better yet, early — isn’t just about good manners. It’s a direct signal of respect, trust, and personal accountability.Mike shares a powerful story about a new airline CEO who taught his team a lesson they’d never forget — one that translates perfectly to the Multifamily world.Because when team members show up late, when make-readies slip behind schedule, when service promises go unmet — trust breaks down.And when trust breaks down, everything suffers: morale, operations, and the resident experience.If you're a leader who wants to raise the bar on culture, accountability, and excellence, this episode is a must.And don’t forget — RSVP now for Podcast Palooza during NAA’s Apartmentalize Conference at MultifamilyMediaNetwork.com!If punctuality is a value you’re ready to double down on, tap Like and Subscribe. Let’s build a culture of trust in Multifamily, together.

  continue reading

2128 episodes

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