In this episode, Tom Caravela is joined by Nandini Sabharwal and Vivek Mukhatyar to explore the evolving role of AI tools in the Medical Science Liaison (MSL) field. Vivek shares his background and current role at Pfizer, while the conversation recaps the first part of this series. They discuss the limitations and evolution of AI, focusing on skill-building and collaboration. The episode highlights AI use cases, including business war games and personalized healthcare provider engagements, and explains agent mode in AI tools. The discussion anticipates future AI trends in Medical Affairs and AI's impact on healthcare provider and patient interactions. The episode concludes with favorite AI tools, an upcoming conference announcement, and closing remarks. (0:00) Introduction and guest introductions (1:19) Vivek's background and role at Pfizer (2:18) Episode origin and recap of part one (4:17) Limitations and evolution of AI tools in MSL (6:25) Skills building and AI collaboration (11:15) AI use cases and project structuring (21:13) Enhancing communication with AI in MSL work (26:09) AI applications in business war games and HCP personalized engagements (30:43) Understanding agent mode in AI tools (33:20) Anticipating future AI trends in Medical Affairs (37:55) AI's role in healthcare provider and patient interactions (38:24) Favorite AI tools and applications for MSLs (41:33) Upcoming conference announcement (42:34) Closing remarks and gratitude