139 | Scaling with Certainty: Digital Marketing at $280M+ in Ad Spend with Borja Cuan
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🧠 Episode Summary:
In this high-powered episode of Million Dollar Flip Flops, Rodric welcomes digital marketing veteran Borja Cuan, co-founder of Four15 Digital. With 24+ years in the game and $280M in managed ad spend projected for 2025, Borja drops raw, actionable insights on media buying, platform strategy, and why patience and communication are everything when it comes to performance marketing.
This is the episode you send to anyone who says, “Let’s just test a couple hundred bucks and see what happens.” Spoiler alert: that’s not how it works.
🔥 Highlights & Takeaways:
- [01:30] – Borja’s journey from internet startup employee #29 to co-founding a top-tier digital agency
- [06:20] – Why defining your Ideal Customer Profile (ICP) is step one in any media strategy
- [08:45] – The truth about marketing budgets: even a 10x ROAS doesn’t guarantee unlimited spend
- [12:10] – Human capital post-COVID: the new expectations and challenges of hiring
- [15:40] – How transparency and alignment set the tone for client relationships
- [19:15] – The 90–120 day commitment rule for testing paid media channels effectively
- [25:00] – Creative testing: what to do when you find a winner and how to iterate
- [32:30] – What really makes an agency worth working with (hint: it's not the sales deck)
- [36:00] – Why investing in client relationships is how you create retention and standout results
💬 Favorite Quotes:
“Eventually the wave will crash. Don’t get complacent—iterate while you win.” – Borja Cuan
“When someone tells you ‘we’ll spend unlimited if it works,’ they rarely mean it.” – Borja Cuan
“Relationships outlive ROAS. Take your clients to dinner.” – Rodric Lenhart
🔗 Connect with Borja Cuan:
🔹 LinkedIn: Borja Cuan
🔹 Agency: four15digital.com
Resources:
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139 episodes