In this episode, Maud sits down with Jeff McKenzie, Sales Director for Australia and New Zealand at Lindt & Sprüngli, to unpack two decades of leadership, transformation, and the power of mentoring. From his early beginnings in HR at Streets Ice Cream to senior commercial roles at Pernod Ricard and now leading Lindt’s sales team, Jeff shares how curiosity and human connection have shaped his career — and his approach to developing others.
For Jeff, success starts with relationships — building trust, understanding individuals, and fostering a culture where people feel valued. He credits his HR and psychology background for helping him see beyond transactions to the humans driving them.
Jeff reflects on the lessons and people that have impacted his career and made him the leader he is today.