Ep154 Leading a Peak Industry Association, with CEO, Ken Griffin

Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers

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Ken Griffin is CEO of Australian Primary Healthcare Nurses Association (APNA), the national peak body for Primary Healthcare Nurses, Australia. Ken is driving double-digit growth, leading advocacy and improving operations.

In this episode, Ken explains how to:

grow membership in a not-for-profit
advocate for industry change
lead a remote workforce
foster a culture of positive disruption.

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Soundbites:

[2:36] Shifting the Not-for-Profit Mindset

Operating as a peak organization with authority rather than relying on traditional fundraising.

[4:09] Advocacy in Action

Key issues tackled through advocacy and how policy changes impact the industry.

[4:17] Influencing National Health Policy

The role in major government initiatives like the Strengthening Medicare Task Force.

[5:44] Managing a Remote Workforce

The shift from hiring locally to a national best-candidate policy.

[6:04] Building a High-Engagement Remote Team

Ensuring equal participation, fostering culture, and maintaining team connection.

[9:49] Fostering Friendly Competition

Using fun initiatives like the 10,000 Step Challenge to keep teams engaged.

[10:19] Scaling the Organization

Growth from 19 to 65 employees and the changes that supported expansion.

[10:51] Redefining Member Events

Transforming a traditional conference into a high-energy Festival of Nursing.

[12:50] The Power of Purpose and Culture

How focusing on purpose leads to better engagement and results.

[13:17] Creating a Culture of Positive Disruption

Embedding innovation and bold thinking into everyday operations.

[15:52] Values That Drive Success

The three core values:

Positive Disruption
Pursue Excellence
Better Together

[17:12] Fostering Collaboration in Healthcare

Bringing together 60 healthcare leaders to drive industry-wide change.

[17:46] Strategic Plans for the Future

Investing in a fund for health disruption and AI-driven member solutions.

[19:25] Leadership Advice for CEOs

The importance of common language and alignment in maintaining culture.

[20:49] Enhancing Member Engagement

Balancing online and offline interactions to support busy professionals.

[22:06] Closing Thoughts

Final insights on leadership, culture, and making an industry-wide impact.

ABOUT KEN GRIFFIN

Contact:

Australian Primary Health Care Nurses Association: https://www.apna.asn.au/

LinkedIn: https://www.linkedin.com/in/ken-griffin-71495a/

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