096: Etiquette and manners in the workplace. Irrelevant in 2022? You can't be f&%$ing serious?!?

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How important do you think etiquette and manners are in the workplace in 2022! Making Conversations about professional etiquette Count!

"You never know who you're going to offend. It's just never okay. And it's really a good practice for people to get in to just not just don't say those words...."

Kristi Spencer, Making Conversations Count - (August 2022)

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Professional etiquette in the workplace. Is it as important in 2022?

That's the question we're asking in this week's episode.

Our guest is etiquette expert Kristi Spencer from The Polite Company.

We discuss how etiquette seems to have become less of a priority for the increasingly informal younger generations that are coming up.

Is the use of politeness in the office and business environment still as relevant now in the modern age of tattoos and loose clothing?

Do we still need to worry about how much we swear when our potential employees and customers are seeing us getting drunk on our social media profiles anyway?

Enjoy this new episode of the "Making Conversations Count" podcast in which we talk all about etiquette and manners!

You'll learn....

Who is Kristi and what does she do? The three principles of professional etiquette (1m12s)
How has online working changed professional etiquette? (7m26s)
How Kristi helps people in business (10m45s)
The one thing entrepreneurs can do, today! (23m31s)
Kristi’s conversation that counts (30m09s)

A poignant moment from the episode:

"You're halfway afraid to go on an airplane and say anything to anyone for fear that you're going to be on YouTube the next day or all over the news because somebody's going to... we're in a time now that is very precarious. I mean, our feelings are just we're wearing them on the outside and I think people are easily agitated, offended, all of those things, but we just eat it up as a society."

Click here for the full transcript

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"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

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