Giving difficult feedback is a crucial skill for leaders, but it's often dreaded. In this episode of Love and Leadership, Kristen and Mike Sharkey dive into the art of delivering constructive criticism effectively. They explore why the traditional "feedback sandwich" falls short and introduce a more impactful approach. Drawing from their personal experiences and research, they offer practical strategies to make feedback conversations more productive and less anxiety-inducing for both parties. Whether you're a new manager or a seasoned executive, this episode will equip you with tools to transform challenging conversations into opportunities for growth and stronger relationships with your team.

Highlights:

• The importance of feedback in leadership and why employees actually want more of it
• Why the "feedback sandwich" method is ineffective and can undermine your message
• Introduction to Kristen's IMPEL model for delivering feedback: Intention, Moment, Presentation, Exploration, and Layout
• The significance of choosing the right moment and gaining commitment before giving feedback
• How to frame feedback in a way that shows you have the employee's best interests at heart
• Using the SBI (Situation, Behavior, Impact) framework to make feedback specific and actionable
• The importance of active listening and allowing the receiver to process the feedback
• Empowering the feedback receiver to commit to their own action plan
• Tips for preparing for difficult feedback conversations, including writing out talking points
• How leaders can overcome their own discomfort with giving feedback

Links & Resources Mentioned:

• Zenger Folkman research on feedback
• Harvard Business Review article by Zenger and Folkman
• Kim Scott's blog post on why the feedback sandwich is ineffective
• The Coaching Habit by Michael Bungay Stanier
• The Gap and the Gain by Dan Sullivan and Dr. Benjamin Hardy
• Radical Candor by Kim Scott
• It's Your Ship by Captain D. Michael Abrashoff
• The Advice Trap by Michael Bungay Stanier
• Dare to Lead by Brené Brown

Podcast Website: www.loveandleadershippod.com
Instagram: @loveleaderpod
Follow us on LinkedIn!
Kristen: https://www.linkedin.com/in/kristenbsharkey/
Mike: https://www.linkedin.com/in/michael-s-364970111/
Learn more about Kristen's leadership coaching and facilitation services: http://www.emboldify.com