In the second episode of Legal’s Digital Turning Point, Thomas Pearson and Dino Eliopoulos explore why artificial intelligence represents the defining inflection point for legal operations — akin to the internet revolution for IT two decades ago.

They unpack how AI makes unstructured legal work digitally native for the first time, enabling real-time analysis, smarter decision-making, and integration with business processes. The discussion covers the risks of fragmented adoption, the importance of data quality, and why platform strategies are essential for sustainable transformation.

Key takeaways:

• Why AI is truly a “game changer” for legal ops.
• How AI bridges the gap between unstructured legal work and enterprise decision-making.
• The risks of pilots and point solutions compared to platform-led transformation.

This episode provides legal leaders with a clear-eyed view of how to embrace AI not just as a tool, but as the driver of an entirely new operating model.