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0203: Build or Buy? Developing Internal Process Capabilities vs. Relying on External Experts with Liam O'Neill

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Manage episode 485430199 series 3429172
Content provided by Oscar Gonzalez & Lawrence Wong, Oscar Gonzalez, and Lawrence Wong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Oscar Gonzalez & Lawrence Wong, Oscar Gonzalez, and Lawrence Wong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

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Have you ever noticed the gap between where your organization is and where it needs to be widening every day—especially when workflows are undefined or changing?

In this episode of Lean by Design, we sit down with Liam O’Neill of BPM‑D to tackle the big question: do you invest in building process capabilities internally or lean on outside consultants? We’ll walk you through evaluating your readiness, embedding process ownership in leadership, and starting with a real business challenge so you can create sustainable, scalable process excellence rather than just putting out fires.

Learn more about BPMD at https://bpm-d.com/

Connect with Liam at https://www.linkedin.com/in/l-oneill/

Ready to assess your organization’s efficiency? Connect with us at [email protected] to uncover high-impact improvement opportunities. 🚀

For more insights and to assess your organization's excellence, check out our tailored scorecards:

1. Integrated Research & Business Operations Scorecard

2. Data-Driven Portfolio Strategy & Execution Scorecard

3. Asset Onboarding Scorecard

4. Maintenance Efficiency Scorecard

Find all our links here! https://linktr.ee/sigmalabconsulting
Want our thoughts on a specific topic? Looking to sponsor this podcast to continue to generate content?Or maybe you have an idea and want to be on our show. Fill out our ...

  continue reading

Chapters

1. Meeting Liam O'Neill of BPMD (00:00:00)

2. Build vs Buy: Internal or External Process Support (00:04:15)

3. Process Ownership vs Tiger Teams (00:09:27)

4. Process Culture and Accountability (00:17:47)

5. Crossing Boundaries: Breaking Down Silos (00:27:49)

6. Process as a Change Management Tool (00:33:52)

7. Building Successful Process Communities (00:40:52)

8. Start with the Problem, Not Process (00:45:11)

25 episodes

Artwork
iconShare
 
Manage episode 485430199 series 3429172
Content provided by Oscar Gonzalez & Lawrence Wong, Oscar Gonzalez, and Lawrence Wong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Oscar Gonzalez & Lawrence Wong, Oscar Gonzalez, and Lawrence Wong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Have you ever noticed the gap between where your organization is and where it needs to be widening every day—especially when workflows are undefined or changing?

In this episode of Lean by Design, we sit down with Liam O’Neill of BPM‑D to tackle the big question: do you invest in building process capabilities internally or lean on outside consultants? We’ll walk you through evaluating your readiness, embedding process ownership in leadership, and starting with a real business challenge so you can create sustainable, scalable process excellence rather than just putting out fires.

Learn more about BPMD at https://bpm-d.com/

Connect with Liam at https://www.linkedin.com/in/l-oneill/

Ready to assess your organization’s efficiency? Connect with us at [email protected] to uncover high-impact improvement opportunities. 🚀

For more insights and to assess your organization's excellence, check out our tailored scorecards:

1. Integrated Research & Business Operations Scorecard

2. Data-Driven Portfolio Strategy & Execution Scorecard

3. Asset Onboarding Scorecard

4. Maintenance Efficiency Scorecard

Find all our links here! https://linktr.ee/sigmalabconsulting
Want our thoughts on a specific topic? Looking to sponsor this podcast to continue to generate content?Or maybe you have an idea and want to be on our show. Fill out our ...

  continue reading

Chapters

1. Meeting Liam O'Neill of BPMD (00:00:00)

2. Build vs Buy: Internal or External Process Support (00:04:15)

3. Process Ownership vs Tiger Teams (00:09:27)

4. Process Culture and Accountability (00:17:47)

5. Crossing Boundaries: Breaking Down Silos (00:27:49)

6. Process as a Change Management Tool (00:33:52)

7. Building Successful Process Communities (00:40:52)

8. Start with the Problem, Not Process (00:45:11)

25 episodes

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