Ep.167: Leadership and Communication – How To Go From ‘Mad Men’ To The Four Levels of Listening, with Phyllis Dealy | Leadership podcasts
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Do you think of yourself as a good listener? Have you heard of the 4-levels of listening? As with most things, there is a system...
This week, I'm joined by Communications Expert and Systems Awareness Strategist, Phyllis Dealy, to discuss the critical role of awareness and listening in effective leadership. We'll be chatting all things from Mad Men and the 'Ad World' to the importance of systems thinking and how it can lead to better decision-making.
Phyllis outlines her process for systems thinking, implementing change and addressing the challenges leaders face during crises. And we talk about the four levels of listening, how they impact communication, collaboration, and the leadership lessons throughout.
Plenty in this episode about the nuances of listening, the importance of navigating disagreement with respect, and the critical role of effective communication in leadership. Whether you want to achieve the best outcomes as leader, find the ingredients for successful offsite days, or get to know your people better; there's something here for leaders like YOU.
Huge thank you to Phyllis for a great conversation and indulging some of my silly tangent questions about Mad Men!!
Thanks for listening/watching this episode of Leading with integrity: Leadership talk. Don't forget to visit www.leadingwithintegrity.co.uk and click the green button to sign up for the LWI: Integrity Leaders community, don't forget the discount code: HALFOFF24
Or contact me directly with any questions: https://www.linkedin.com/in/davidhatch-leadernotaboss/
To learn more about Phyllis, here's a couple of links:
https://www.linkedin.com/in/phyllisdealy/
#MadMen #Listening #CommunicationSkills #TrueLeadersListen #LeaderNotABoss #LeadingWithIntegrity
The Leading with integrity: Leadership talk Podcast, hosted by David Hatch. Distributed on all major podcast platforms by Ausha.co
Happier teams are more productive teams. More productive teams make more successful businesses. If you want to be a better leader, or are struggling with engagement, happiness, or productivity 'challenges', then get in touch with David today and see how Leading with integrity can change your career, you'll find his LinkedIn profile above! Be a Leader, Not A Boss.
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Chapters
1. The Importance of Awareness in Leadership (00:00:00)
2. Phyllis Dealy: A Journey Through Communication and Advertising (00:02:02)
3. Transformations in Advertising: From Mad Men to Digital (00:05:52)
4. Understanding Systems Awareness in Organizations (00:12:00)
5. The Four-Step Process for Effective Change (00:18:04)
6. Navigating Crisis Situations as a Leader (00:23:53)
7. The Art of Listening: Levels and Techniques (00:30:08)
8. The Four Levels of Listening (00:38:46)
9. Navigating Disagreement and Dialogue (00:43:43)
10. The Importance of Effective Offsites (00:46:31)
11. Reflections on Leadership Experiences (00:56:06)
12. Key Leadership Lessons Learned (01:02:20)
13. Leadership Heroes: James Baldwin (01:04:31)
202 episodes