77: Angie Lion - How to Build Trust with Your Team and Clients Through Emotional Intelligence
Manage episode 489258750 series 3469047
In today’s episode of Leading Her Way, Nikisha is joined by Angie Lion from Black River Performance to explore how emotional intelligence transforms team dynamics, client experiences, and long-term business growth.
If you’re a creative entrepreneur, small business owner, or CEO trying to build a strong, connected team or gain the trust of potential clients, this conversation is your next step.
You’ll learn:
- What emotional intelligence (EQ) really is and why it’s different from IQ
- How to recognize when your team members are silently struggling
- How entrepreneurs often lose trust without realizing it—and how to rebuild it
- Why client trust starts long before the pitch
- How boundaries, feedback, and compassion shape high-performing cultures
Plus, Nikisha shares real scenarios from her business and coaching work, like managing grief in contractors and how to support your team while growing your empire.
Connect with Angie:
Tune in and uncover the skills that make or break client and team relationships in every business.
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Chapters
1. Episode Introduction (00:00:00)
2. Understanding Emotional vs Regular Intelligence (00:01:53)
3. Five Components of Emotional Intelligence (00:06:13)
4. Creating Psychological Safety in Teams (00:11:29)
5. Supporting Team Members Through Life Challenges (00:18:21)
6. Transitional Intelligence for Career Growth (00:28:39)
7. Setting Healthy Boundaries and Episode Closing (00:38:10)
78 episodes