Soft Skills and Authentic Leadership Communication with Erik Berglund
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In this episode, Jake talks with Erik Berglund, founder of Language of Leadership and expert in sales leadership and communication.
Erik shares how focusing on soft skills, listening actively, and leveraging AI-powered role play can transform difficult conversations and boost leadership effectiveness.
You’ll learn:
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Erik shares how focusing on soft skills, listening actively, and leveraging AI-powered role play can transform difficult conversations and boost leadership effectiveness.
You’ll learn:
- Why traditional training often neglects soft skills and why practice is essential to mastery.
- How AI tools combined with best practice frameworks enable safe, scalable role play for difficult conversations.
- The importance of listening deeply and setting expectations to empower teams and reduce rework.
- Why great leaders help others solve problems themselves rather than doing it for them.
- Techniques for reframing communication to build trust and alignment.
- How changing communication can radically change your work and personal life environments.
- Ways to handle imposter syndrome and embrace vulnerability as a leader.
- Why ongoing practice and iteration create sustainable leadership growth.
- Erik’s vision for applying these tools to industries and frontline workers beyond traditional leadership roles.
39 episodes