In this episode of Law Talk with the Flock, CEO Jeana Goosmann welcomes Katherine Gloede of the American Arbitration Association (AAA) for a deep dive into how small businesses can take control of legal risk and avoid costly court battles.

Katherine shares actionable strategies — like flat-fee mediation options and tailored contract clauses — that help business owners save time, reduce legal expenses, and protect critical relationships. You’ll learn how these tools streamline conflict resolution while keeping you focused on growing your business.

Jeana and Katherine also explore how AAA’s national presence connects businesses to fast, fair, and affordable dispute resolution services. Built-in efficiencies, including motion approval processes and early mediation opportunities, give businesses across industries a competitive edge when navigating conflict.

Plus, hear how AAA is advancing panel diversity, what it takes to become an AAA arbitrator, and why legal professionals like Jeana are proud to serve on its panel. Tune in for insights that could transform how your business manages disputes — because there’s a smarter way to settle.

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