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Helping You Sleep Better, Live Better — Our Promise, Not Just Our Pitch: EP 205

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Manage episode 498199640 series 2878729
Content provided by Jeff Giagnocavo, Ben McClure, Jeff Giagnocavo, and Ben McClure. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Giagnocavo, Ben McClure, Jeff Giagnocavo, and Ben McClure or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of Lancaster Connects, we pull back the curtain and share what drives us every day — beyond the beds, beyond the showroom. We dive into the why behind our business: our Purpose, our Mission, and the Core Values that guide every customer interaction, every mattress recommendation, and every decision we make.

If you’ve ever wondered what makes us different from other mattress stores — this is the episode that explains it all.

What You’ll Learn:

  • Why better sleep isn’t just about comfort — it’s about living longer, healthier, more joyful lives
  • How we’re changing the mattress-buying experience from dreaded chore to confidence-filled win
  • The 8 Core Values we live by — and how they show up in your shopping experience

Our Purpose:

To help people live longer, healthier, more joyful lives — through the power of truly restorative sleep.

Our Mission:

To change how people feel about buying a mattress — and make it the most enjoyable, confidence-filled purchase in their entire home.

Our Core Values:

  1. Integrity First – Say what we do. Do what we say.
  2. Guide, Don’t Sell – You’re the hero, we’re the guide.
  3. Customer-First Curation – We recommend what’s best for you, not us.
  4. Respect Always – For your time, your space, and your budget.
  5. Happiness Guaranteed – If you’re not happy, we’re not done.
  6. Referable Experiences – We earn every “You’ve gotta go see them.”
  7. Significance Over Success – We measure impact, not just income.
  8. Trust Earned Daily – We show up with consistency, care, and transparency.

Thank you for watching Lancaster Connects! This is the show about small business and small charity success in Lancaster county - we showcase the battle on Main Street, big vs. small David vs Goliath, and bring you the best of what makes Lancaster so great.

  continue reading

210 episodes

Artwork
iconShare
 
Manage episode 498199640 series 2878729
Content provided by Jeff Giagnocavo, Ben McClure, Jeff Giagnocavo, and Ben McClure. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jeff Giagnocavo, Ben McClure, Jeff Giagnocavo, and Ben McClure or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of Lancaster Connects, we pull back the curtain and share what drives us every day — beyond the beds, beyond the showroom. We dive into the why behind our business: our Purpose, our Mission, and the Core Values that guide every customer interaction, every mattress recommendation, and every decision we make.

If you’ve ever wondered what makes us different from other mattress stores — this is the episode that explains it all.

What You’ll Learn:

  • Why better sleep isn’t just about comfort — it’s about living longer, healthier, more joyful lives
  • How we’re changing the mattress-buying experience from dreaded chore to confidence-filled win
  • The 8 Core Values we live by — and how they show up in your shopping experience

Our Purpose:

To help people live longer, healthier, more joyful lives — through the power of truly restorative sleep.

Our Mission:

To change how people feel about buying a mattress — and make it the most enjoyable, confidence-filled purchase in their entire home.

Our Core Values:

  1. Integrity First – Say what we do. Do what we say.
  2. Guide, Don’t Sell – You’re the hero, we’re the guide.
  3. Customer-First Curation – We recommend what’s best for you, not us.
  4. Respect Always – For your time, your space, and your budget.
  5. Happiness Guaranteed – If you’re not happy, we’re not done.
  6. Referable Experiences – We earn every “You’ve gotta go see them.”
  7. Significance Over Success – We measure impact, not just income.
  8. Trust Earned Daily – We show up with consistency, care, and transparency.

Thank you for watching Lancaster Connects! This is the show about small business and small charity success in Lancaster county - we showcase the battle on Main Street, big vs. small David vs Goliath, and bring you the best of what makes Lancaster so great.

  continue reading

210 episodes

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