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Amazon's Prime problem: Inside the $2.5 billion subscription settlement
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A record payout by Amazon is underway as it settles a case brought by the federal government, accusing the company of tricking customers with "sophisticated subscription traps" into signing up for "Prime" and making it hard for them to cancel. Greg and Holly unpack the largest civil penalty in FTC history, how to find out if you get a payout, and what this means for the future of online subscriptions.
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