What really happens behind the closed doors of America’s utility companies? In this episode of Just Power, Carolyn sits down with Amy Miller — a veteran energy industry executive and President of AMM Consulting and AMM Communications Coach — for a candid conversation on the lessons, confessions and stories from her 25+ year career. From rural electric co-ops to investor-owned utilities, Amy shares what she’s learned about the industry’s most misunderstood challenges, the tension between shareholders and communities, and why trust is the real currency of the energy sector.

Key Insights

• The utility industry is powerful, complex, and often misunderstood
• Building trust with low-income customers is essential to equity and service.
• Effective communication is crucial in the energy sector.
• Utilities must listen to community needs before making decisions.
• Future energy leaders will need empathy, transparency, and courage to succeed.

About our guest, Amy Miller
Amy is the President of AMM Consulting and AMM Communications Coach. She provides her expertise to organizations on strategic planning, stakeholder engagement and communications and issues management.
Websites: https://ammconsultingstrategies.com/; https://ammcommunicationscoach.com/
LinkedIn: https://www.linkedin.com/in/amy-miller-abq/

About Carolyn Parrs
Carolyn is the CEO of Mind Over Markets, a branding and messaging firm that helps sustainable businesses and energy organizations communicate with clarity and power.
Website: https://mindovermarkets.com/
Facebook: https://www.facebook.com/mindovermarkets
LinkedIn: https://www.linkedin.com/in/carolynparrs/

About Just Power Podcast
The Just Power Podcast is about making clean, affordable and reliable energy accessible to everyone. Created and hosted by Carolyn Parrs, it features energy experts, policymakers, tribal voices, and community champions who are working hard to make energy equity a reality in our energy transition.

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