In this episode of Just-in-Time Learning for Microsoft, host Asif Rehmani, Founder and CEO of VisualSP, sits down with Chris Rousset, Chief Revenue Officer at VisualSP, for a candid and forward-looking conversation on the future of employee training and digital adoption in midmarket companies.

Together, they unpack why the traditional, event-based model of training is failing modern organizations, and what needs to change.

Key topics include:

• Why many companies still rely on outdated, one-time training events
• The need to embed continuous learning into the DNA of an organization
• How Just-in-Time Learning and contextual support dramatically improve user retention and adoption
• The shift toward bite-sized, in-context knowledge that employees can consume when they need it
• How AI is accelerating contextual learning, and whether Microsoft is getting it right with Copilot
• The WIIFM framework (What’s In It For Me) and how it applies to AI training and adoption
• Why transparency, privacy, and security are essential when rolling out AI-powered tools in the workplace

Asif and Chris also discuss how VisualSP helps companies get the most out of their people, software, and technology by focusing on real-time support and in-the-flow learning.

This episode is a must-listen for business and IT leaders looking to shift from reactive training models to proactive, scalable learning strategies that actually stick.