Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by Brian Buffini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Buffini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Quick Cut: S2E341 Follow Up - The Key to Trust

10:13
 
Share
 

Manage episode 515160768 series 164863
Content provided by Brian Buffini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Buffini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Click here to listen to the full episode


If you want your business to stand the test of time, you have to build trust with your customers. In this episode, Brian explains how you can become a trusted advisor to your clients by always going the extra mile, not just during a transaction, but afterwards too.

YOU WILL LEARN:

· How trust is easily broken.

· Why follow-up is critical.

· How to create advocates for your business.


MENTIONED IN THIS EPISODE:

“How to Win Friends and Influence People,” by Dale Carnegie

“Raving Fans,” by Ken Blanchard

Free business consultation

NOTEWORTHY QUOTES FROM THIS EPISODE:

“Trust is the most critical factor to the success of any and all relationships, both in business and in life.” – Brian Buffini

“In today's business environment, if you can follow up consistently, you'll be a shining star in the marketplace.” – Brian Buffini

“If you want to be a profit-maker, you’ve got to be a promise-keeper.” – Brian Buffini

“In life, silence is golden. In business, silence is deadly.” – Brian Buffini

“Character and competence build trust.” – Brian Buffini


itsagoodlife.com


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

660 episodes

Artwork
iconShare
 
Manage episode 515160768 series 164863
Content provided by Brian Buffini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Buffini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Click here to listen to the full episode


If you want your business to stand the test of time, you have to build trust with your customers. In this episode, Brian explains how you can become a trusted advisor to your clients by always going the extra mile, not just during a transaction, but afterwards too.

YOU WILL LEARN:

· How trust is easily broken.

· Why follow-up is critical.

· How to create advocates for your business.


MENTIONED IN THIS EPISODE:

“How to Win Friends and Influence People,” by Dale Carnegie

“Raving Fans,” by Ken Blanchard

Free business consultation

NOTEWORTHY QUOTES FROM THIS EPISODE:

“Trust is the most critical factor to the success of any and all relationships, both in business and in life.” – Brian Buffini

“In today's business environment, if you can follow up consistently, you'll be a shining star in the marketplace.” – Brian Buffini

“If you want to be a profit-maker, you’ve got to be a promise-keeper.” – Brian Buffini

“In life, silence is golden. In business, silence is deadly.” – Brian Buffini

“Character and competence build trust.” – Brian Buffini


itsagoodlife.com


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

660 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play