DISC Profile: Green & Blue (S&C) | In this episode of the "It Starts With YOU" podcast, host Vic O’Farrell is joined by Susan Heaton Wright, a communications expert, speaker, and coach, to explore the impact of understanding one’s own personality and communication style—both personally and professionally.

The conversation centres on the experiences of introverts and quieter individuals, particularly in workplace environments that often reward extroverted, outspoken behaviours. Susan shares her journey from professional opera singer to communication coach, highlighting how she helps quieter people gain visibility and be heard.

They discuss the misconceptions and assumptions people make based on outward appearances, such as equating energy on stage with extroversion. Key topics include introverts versus extroverts in business meetings, the value of pausing to give everyone a voice, how body language shapes perceptions, and the importance of non-verbal communication.

This episode is a must-listen for anyone wanting to communicate with authenticity and confidence.

“It Starts with You” podcast is available everywhere on Wednesdays every fortnight.

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Thank you, Vic.

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About the Guest

Susan Heaton-Wright is a prize-winning former opera singer, international speaker, TEDx speaker, podcaster, and author. She is the founder of SuperStar Communicator™, a company that helps professionals communicate with confidence, clarity, and impact. Susan delivers keynotes, masterclasses, coaching, and has developed a range of learning products and licensed services to support global clients. Drawing on her performance background, she empowers individuals and teams to shine in meetings, presentations, and business conversations. She also hosts the SuperStar Communicator podcast, sharing expert insights into leadership and communication. Susan’s dynamic, supportive approach helps clients perform at their best—on any stage.• Your social media links

Social Media Links

Instagram @susanheatonwright1

Linkedin: https://linkedin.com/in/susanheatonwright

Youtube: https://youtube.com/@superstarcommunicator

Website: https://superstarcommunicator.com