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How to Handle Challenging Clients

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Manage episode 495307326 series 3387820
Content provided by Terri Taylor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Terri Taylor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Even the best clients can turn difficult—and when they do, it’s often unexpected, confusing, and emotionally exhausting. In this episode of the Interior Design Business Podcast, I’m sharing real-world experiences and powerful tools to help you navigate client challenges with grace, confidence, and strong professional boundaries.

You’ll learn how to spot red flags early, how to protect your time and energy, and why holding firm to your systems and agreements isn’t just good business—it’s essential for your wellbeing.

If you’ve ever struggled with indecisive clients, passive-aggressive couples, or late-night panic calls about backorders, this episode is your toolkit.

In this episode, I cover:

  • How to recognize and respond to emotionally charged clients
  • The importance of boundaries and clear contracts
  • Scripts and strategies to de-escalate drama
  • Why standing firm earns you more respect (and better clients)

Show notes are available at interiordesignbusinessacademy.com
Follow us on Facebook: facebook.com/InteriorDesignBusinessAcademy
Follow us on Instagram: instagram.com/interiordesignbusinessacademy

  continue reading

155 episodes

Artwork
iconShare
 
Manage episode 495307326 series 3387820
Content provided by Terri Taylor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Terri Taylor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Even the best clients can turn difficult—and when they do, it’s often unexpected, confusing, and emotionally exhausting. In this episode of the Interior Design Business Podcast, I’m sharing real-world experiences and powerful tools to help you navigate client challenges with grace, confidence, and strong professional boundaries.

You’ll learn how to spot red flags early, how to protect your time and energy, and why holding firm to your systems and agreements isn’t just good business—it’s essential for your wellbeing.

If you’ve ever struggled with indecisive clients, passive-aggressive couples, or late-night panic calls about backorders, this episode is your toolkit.

In this episode, I cover:

  • How to recognize and respond to emotionally charged clients
  • The importance of boundaries and clear contracts
  • Scripts and strategies to de-escalate drama
  • Why standing firm earns you more respect (and better clients)

Show notes are available at interiordesignbusinessacademy.com
Follow us on Facebook: facebook.com/InteriorDesignBusinessAcademy
Follow us on Instagram: instagram.com/interiordesignbusinessacademy

  continue reading

155 episodes

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