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ServiceNow Impact: How to Push Back, Cut Costs, and Protect Your Renewal

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Manage episode 522272391 series 1447003
Content provided by UpperEdge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UpperEdge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Many ServiceNow customers are being told Impact is “mandatory” to win discounts or concessions—especially around year-end renewals. In this video, Adam Mansfield explains how to negotiate lower Impact percentages, lock protections for the full term, preserve your right to drop Impact at renewal, and tie lower Impact costs to better underlying product pricing and AI/Now Assist packs. Learn how to hold the line and structure a deal on your terms.

For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter.

  continue reading

361 episodes

Artwork
iconShare
 
Manage episode 522272391 series 1447003
Content provided by UpperEdge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UpperEdge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Many ServiceNow customers are being told Impact is “mandatory” to win discounts or concessions—especially around year-end renewals. In this video, Adam Mansfield explains how to negotiate lower Impact percentages, lock protections for the full term, preserve your right to drop Impact at renewal, and tie lower Impact costs to better underlying product pricing and AI/Now Assist packs. Learn how to hold the line and structure a deal on your terms.

For more innovative IT sourcing and risk mitigation insights, subscribe to the UpperEdge newsletter and follow UpperEdge on LinkedIn and Twitter.

  continue reading

361 episodes

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