In this episode, Amy & Valerie are tackling a common but frustrating issue in the salon, spa and aesthetics industry - your team is moaning about being busy. As a business owner, busy periods should be a sign of success, not a source of negativity. So why is your team resisting the growth you’ve worked hard to create?
They break down what these complaints really mean, how to shift the mindset from overwhelm to opportunity and how to lead your team through high demand seasons with better communication, culture and expectations. If you’re tired of hearing groans instead of gratitude when the diary is full, this episode is for you.

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At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.
beauty business coach | beauty salon business coaching | spa business coach | business challenges | team challenges | unmotivated team

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.