In this week's episode, Amy and Valerie dive deep into the significance of the client journey and how it plays a crucial role in creating a relaxing atmosphere for clients. They emphasise the importance of ensuring that clients feel comfortable and satisfied with their experience so that they are more likely to return.
Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode.
Head to our website www.thedelforgegroup.co.uk where you can;
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At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.
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Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.