You’ve created clear procedures and systems for your salon, spa or aesthetics business but some team members still aren’t following through. In this episode, Amy & Valerie dive into why having processes isn’t always enough and what to do when your staff just doesn’t seem to “get it.” Learn how to identify the root of the disconnect, improve team accountability and lead with clarity and confidence. Whether you’re dealing with resistance, lack of understanding or low engagement, this episode offers actionable coaching insights to help you strengthen your team and elevate your business culture.
Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.
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At The Delforge Group, we provide a diverse range of personalised, one-to-one business coaching programmes targeted at guiding our clients through the pitfalls and challenges of entrepreneurship - and ultimately towards successful outcomes. Our programmes are tailored for leaders and teams to excel in the Spa, Hair & Beauty, and Aesthetic industries - from large corporations to independents.
beauty business coach | beauty salon business coaching | spa business coach | business challenges | team challenges | business procedures | team onboarding

Inside Chat is a weekly podcast hosted by The Delforge Group Expert Business Coaches for Spa & Salon Owners. Valerie Delforge and Amy Gordon uncover the issues and solutions for modern day business owners and leaders in the Spa, Hair & Beauty and Aesthetic industries.