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Are AI Phone Agents Ready for Prime Time? | Alex Levin, CEO of Regal

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Manage episode 478451647 series 3370867
Content provided by Prateek Joshi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prateek Joshi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Alex Levin is the cofounder and CEO of Regal, a platform for AI phone agents. They've raised $82M from amazing investors such as Emergence Capital.
Alex's favorite book: The PayPal Wars (Author: Eric M. Jackson)
(00:01) Introduction
(02:37) Evolution of customer contact tools and legacy players
(06:02) Launching Regal: Origin story and early challenges
(08:41) MVP strategy and problems worth solving
(11:46) Lessons from 0 to 10 customers: Growth mistakes and hiring
(16:13) Ideal early-stage team construction and hiring philosophy
(19:06) Sequencing hires as company scales
(20:58) What makes a good investor and how to leverage them
(25:42) Best and worst experiments while building Regal
(29:04) Internal use of AI at Regal across teams
(31:49) The future of AI phone agents and near-term blockers
(34:13) Rapid Fire Round
--------
Where to find Alex Levin:
LinkedIn: https://www.linkedin.com/in/alexlevin1/
--------
Where to find Prateek Joshi:
Newsletter: https://prateekjoshi.substack.com
Website: https://prateekj.com
LinkedIn: https://www.linkedin.com/in/prateek-joshi-91047b19
X: https://x.com/prateekvjoshi

  continue reading

171 episodes

Artwork
iconShare
 
Manage episode 478451647 series 3370867
Content provided by Prateek Joshi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Prateek Joshi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Alex Levin is the cofounder and CEO of Regal, a platform for AI phone agents. They've raised $82M from amazing investors such as Emergence Capital.
Alex's favorite book: The PayPal Wars (Author: Eric M. Jackson)
(00:01) Introduction
(02:37) Evolution of customer contact tools and legacy players
(06:02) Launching Regal: Origin story and early challenges
(08:41) MVP strategy and problems worth solving
(11:46) Lessons from 0 to 10 customers: Growth mistakes and hiring
(16:13) Ideal early-stage team construction and hiring philosophy
(19:06) Sequencing hires as company scales
(20:58) What makes a good investor and how to leverage them
(25:42) Best and worst experiments while building Regal
(29:04) Internal use of AI at Regal across teams
(31:49) The future of AI phone agents and near-term blockers
(34:13) Rapid Fire Round
--------
Where to find Alex Levin:
LinkedIn: https://www.linkedin.com/in/alexlevin1/
--------
Where to find Prateek Joshi:
Newsletter: https://prateekjoshi.substack.com
Website: https://prateekj.com
LinkedIn: https://www.linkedin.com/in/prateek-joshi-91047b19
X: https://x.com/prateekvjoshi

  continue reading

171 episodes

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