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Building Trust: From Breakdowns to Breakthroughs
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In this episode of the Impactful Teamwork Podcast, Julia Felton delves into the essential topic of trust in organisations, prompted by recent high-profile trust breaches like the BBC's reporting scandal and a CEO's public misconduct at the Coldplay concert..
The episode explores the importance of trust as the foundational glue and lubricant that holds teams and businesses together. Julia discusses how trust is built and lost, using analogies from horse herds and discussing lessons from her book 'Unbridled Business.' She emphasises the role of authentic leadership and accountability in rebuilding trust, offering practical strategies and insights for leaders facing trust ruptures in their teams.
00:00 Introduction to Impactful Teamwork
01:25 Current Events Highlighting Trust Issues
02:45 The Fragility and Importance of Trust
03:40 Rebuilding Trust: Lessons from Leadership and Horse Herds
06:57 Consequences of Broken Trust in Teams
08:41 Steps to Rebuild Trust
14:24 Practical Examples and Final Thoughts
18:51 Conclusion and Call to Action
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Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!
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