Transforming Customer Experience: Monica Mack on Leadership at M3T Cx Authorities

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In this episode of the IMPACT Women in Leadership podcast, we are thrilled to welcome Monica Mack, CEO and President of M3T Cx Authorities LLC.
Monica shares her journey in the customer experience industry, focusing on her mission to transform how organizations connect with their clients. She discusses the challenges women face in leadership roles and emphasizes the importance of innovation, empathy, and strategic thinking in achieving success.
Join us for an engaging conversation as Monica inspires listeners to embrace their leadership potential and make a meaningful impact in the realm of customer experience.

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IMPACT: Women in Leadership with Mary Ann Brown features conversations with trailblazing women shaping the future of business, government, and innovation.

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