Is your agency stuck in the cycle of high turnover, vacancies, and constant shift coverage? In this episode, Kris Foss and Chet Tschetter from UMN’s Direct Support Workforce Solutions share practical steps any human services leader can take to break free.

From asking and listening, to using data to identify hot spots and bright spots, to building a leadership pipeline, onboarding, mentorship, and realistic job previews—they lay out a clear path from struggling to thriving.

You’ll also learn the hidden cost of DSP turnover (usually more than $5,000+ per employee) and how to start reducing it today.

Learn More

Direct Support Workforce Solutions

Frontline Initiative - a free online magazine Connecting DSPs to the Issues that Matter.

National Frontline Supervisor Competencies

Frontline Supervisor Assessment

The Institute on Community Integration at the University of Minnesota

Ready to level up your team's leadership? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor