))
EP843: Money is personal – how modernisation could save the bank branch
Manage episode 472645345 series 3354889
Content provided by IBS Intelligence Podcasts | A Cedar Consulting Unit. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IBS Intelligence Podcasts | A Cedar Consulting Unit or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Emily Steele, President, Savana
Headlines in the UK and Europe still talk of bank branch closures, However, in the US there are signs of a resurgence in traditional banking, with almost 100 net new branches opening in 2023 and almost double that number in 2024. Despite the digital shift, even in Gen Z, when asked their preference, a majority would opt for personalised advice. There is an opportunity here for banks to re-imagine the in-person experience. Robin Amlôt of IBS Intelligence speaks to Emily Steele, President of banking tech provider Savana.
868 episodes
Share
