A local newspaper article led me to her. She had surprised herself by winning an award for "Dispatcher of the Year." After talking to the 9-1-1 call center operator, there was no doubt she was deserving of this award.

Listen as this Monticello Sage lights up the MIC with her tales from behind the drawn windows of the local 9-1-1 call center, the importance of food on the job, night shift adjustments, car napping, busy signals, changes to the influx of calls with weather and seasons, the trope of annoyed dispatchers, dating within the industry, multitasking computer screens, triaging emergencies, swatting and why not to hang up on 9-1-1. If I were to call in an emergency, I would want this human sparkler on the other end.

Emily Harrington, here! Mom, wife, retired communications liaison and host of the HyperLocal(s) Podcast. Each week I bring you a pod where townies and transplants share their tales of tears and triumphs, losses and wins. In an effort to provide a way for those that don’t want a public podcast, but still have a story to tell friends and family, I’ve created, In Retrospect: A HyperLocal(s) Project, a private podcast. Visit hyperlocalscu.com/in-retrospect

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