Why are organizations throwing money at AI without investing in the people who use it? And where is the disconnect between technology adoption and real business results?

On this episode, we hear from guest speaker J.P. Gownder, one of the world's leading analysts on the future of work. With a background in history and political science and as VP and principal analyst for Forrester’s Furture of Work team, J.P. brings a unique, human-centric perspective to the world of technology. For over a decade, he has guided leaders at billion-dollar corporations through immense change, urging them to focus on the human side of AI and automation.

Listen to learn about Forrester’s concept of "AIQ" (Artificial Intelligence Quotient) as a measure of an organization's readiness for AI. He explains why the old rulebooks for technology rollouts don't work for generative AI and provides a masterclass in effective training‌ — ‌from social learning and champions programs to creating proprietary content that reflects your company's context. He also debunks the myth of mass job replacement, arguing that AI is far more often an augmentation technology than a replacement one.

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