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Ep31: The Power of Human Connection in Commercial Sales with Alex Smith
Manage episode 472155697 series 3528390
Welcome to Human Wise, the podcast that explores the commercial advantage of being human at work.
With host Helen Wada, executive coach and founder of The Human Advantage, each episode will explore what being human at work looks like across a wide range of industries, from people in senior management to those on the ground.
Unlock the secrets of successful sales with a human touch! In this transformative episode of the Human Wise Podcast, Alex Smith, a super sales leader and Senior Account Executive at Docebo, dives deep into integrating humanity within the commercial world. Discover how empathy, trust, and authentic connections can redefine your sales strategy and why everyone is inherently part of the sales process—across all professions. Alex shares his Midwest upbringing influences, the importance of being more than just your sales numbers, and how to balance commercial pressures with genuine human interactions.
We explore his compelling journey from journalism to sales, and how a mindset shift can transform your sales approach. Learn about the art of facilitating relationships, asking the right questions, and why your role is more than hitting quotas but about making a meaningful contribution. Whether you're a seasoned salesperson or someone discovering your hidden sales skills, this episode offers invaluable insights into creating authentic business relationships that last. Don’t miss out on this captivating conversation that proves the heart of successful sales lies in being human.
Topics Discussed:
- Building trust in sales
- Managing resilience in sales
- Balancing commercial pressures and human connection
- Importance of empathy in sales
- Effective sales strategies
About Alex Smith
Alex Smith is a Senior Account Executive at Docebo and the host of the "Sell By Being Human" podcast, focusing on human skills and understanding in sales, emphasizing empathy and connection to drive success.
Further links to follow:
Helen Wada: https://uk.linkedin.com/in/helen-wada
The Human Advantage: https://www.thehumanadvantage.co.uk/
Chapters
1. Ep31: The Power of Human Connection in Commercial Sales with Alex Smith (00:00:00)
2. Introduction and Guest Welcome (00:00:28)
3. Getting to Know Alex Smith (00:01:44)
4. The Essence of Sales (00:04:49)
5. Human Connection in Sales (00:08:37)
6. Navigating Sales Challenges (00:11:13)
7. Balancing Commercial and Human Aspects (00:18:12)
8. The Story of Benjamin Zander (00:23:21)
9. The Power of Visualization (00:24:39)
10. Overcoming Sales Challenges (00:25:48)
11. Sustaining Resilience in Sales (00:28:13)
12. Building Human Connections (00:31:33)
13. Final Thoughts and Reflections (00:37:54)
38 episodes
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