Behind many co-op and condo property management switches are stories of broken trust, hidden problems, and boards desperate for answers. Andre Kaplan, CFO at Orsid New York, and Scott Soifer, Senior VP at Maxwell-Kates, reveal some of the uncomfortable conversations that need to happen and why boards sometimes hide critical information during the hiring process. One Jackson Heights co-op cycled through three firms in five years before anyone delivered the truth about their finances. Another building discovered over $100,000 in unpaid bills after hiring a new management company. Learn how to spot institutional dysfunction, and the art of rebuilding trust when everyone's patience has run out. Habitat’s Carol Ott conducts the interview.

How To Run Your Building: For Co-ops and Condos