The property management industry has transformed dramatically, and three leading executives reveal what it takes to keep NYC buildings ahead of the curve. AJ Rexhepi, CEO of Century Management, Mitchell Slavuter, partner at Delkap Management and Keith Werny, president of FirstService Residential's City Line Management Division, discuss the shift from reactive maintenance to strategic planning. They share concrete examples of buildings that turned compliance nightmares into opportunities, slashed insurance premiums through unexpected methods, and discovered hidden revenue streams. The conversation gets real about manager burnout, the evolving role of superintendents, and why some board-management relationships simply don't work. If you've ever wondered what actually happens behind the scenes when buildings face violations, outdated systems, or tight budgets, this roundtable delivers the insider perspective. Habitat’s Emily Myers conducts the interview.

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