How AI & Automation Can Help STR Hosts Win Back Time

Host Planet

Content provided by Host Planet. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Host Planet or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

8d ago 38:09

M4A•Episode home

In this episode of the Host Planet Podcast, we dive into the world of automation, AI, and practical tech tools that help short-term rental (STR) hosts reclaim their time and streamline operations.

Our guest is Adam Buckmaster, Director, Product Marketing & Strategic Solutions at eviivo, a leading property management system (PMS) known for empowering hosts through smart, integrated technology. From instant messaging tools to smart guest communications and forward-thinking features, Adam shares invaluable insights into the future of frictionless hosting.

Whether you're managing one property or a growing portfolio, this episode covers the must-know tech tips that can dramatically reduce your daily admin. Adam also shares his thoughts on where the industry is heading in 2025, how eviivo is carving out a niche in the competitive PMS space, and why direct bookings still matter more than ever. For hosts who want to stay ahead of the curve without burning out, this episode is a must-listen.

Key takeaways:

1. Embrace automation, but stay human. Automation can save STR hosts hours every week – but Adam stresses that it's most powerful when it enhances rather than replaces the guest experience. Think smart messaging tools that deliver helpful info at the right time, without sounding robotic.

2. Direct bookings still matter. While OTAs are important, Adam highlights that building your direct booking pipeline remains crucial for long-term success. eviivo offers tools to help hosts market directly, reduce commission costs, and build brand loyalty.

3. Adopt AI – even if you’re sceptical. For hosts hesitant about using AI, Adam offers reassurance: start small, use trusted tools, and don’t let fear hold you back. AI isn’t just the future – it’s already helping thousands of hosts save time and delight guests today.

0:11 How can hosts save time with automation and AI

6:35 The best times to communicate with guests

10:31 Keep a close eye on guest messages

13:07 Message to reluctant AI adopters

16:48 Airbnb Experiences

20:28 2025 trends

23:10 How eviivo stands out in the PMS space

28:03 Direct bookings

32:09 Favourite brand: Key Data

32:54 Individual shout-out: Ana Harrison

34:03 Top tips to hosts who want to save time

Looking for a great PMS or digital guidebook? You need Hostfully!

Check out these special offers:

Property Management Software: Get $500 off onboarding by using the code PLANET500.

Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.

Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1

Keen to book a Hostfully demo? Click here to connect with Frank Bosi: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2C

Email Frank: [email protected]

Host Planet: https://www.hostplanet.club/

James Varley: https://www.linkedin.com/in/jdsvarley/

Adam Buckmaster: https://www.linkedin.com/in/adambuckmaster/

eviivo: https://eviivo.com/

Episode to check next: Stop Building on Someone Else's Land: https://www.youtube.com/watch?v=VbADM2DROtM&t=6s

The Host Planet Podcast is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.

Contact the show: [email protected]

#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo #JamesVarley #Hostfully #PMS #DigitalGuidebooks #SpecialOffer #eviivo #AdamBuckmaster

178 episodes

#Business #Property #Airbnb #Holiday Homes #Property Management #Airbnb Tips #Airbnb Management #Trading #Host Planet #Short Term Rental #Property Investing