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This Is How Airbnb Hosts Can Deliver A Great Guest Experience & Secure 5-Star Reviews Every Time

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Manage episode 486576181 series 3509824
Content provided by James Varley | Host Planet. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by James Varley | Host Planet or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Vacation rental managers need to go the extra mile in order to deliver a great guest experience and secure those all-important five-star reviews.

On this edition of Host Planet Bitesize, Frank Bosi from Hostfully shares a bunch of brilliant tips to help Airbnb hosts and property managers stand out in this competitive market.

Key takeaways:

• Make sure you personalise the experience.

• Use a digital guidebook to help your guests find everything they need.

• Automate your hosting methods without losing the human touch.

1:22 Experiences overview

2:50 Tip 1: personalisation at scale

5:24 Tip 2: use a digital guidebook

8:13 Tip 3: utilise Viator to earn commission

9:12 Tip 4: offer a memorable local experience

11:52 Tip 5: automation without losing the human touch

14:24 Delight your guests with thoughtful extras

16:01 Hot tip: send a follow-up message just after check-in

18:41 Let your personality shine through

21:05 Go the extra mile to stand out

23:55 Keep the local vendors on side by being a great advocate

25:55 Hostfully’s digital guidebooks and PMS

Looking for a great PMS or digital guidebook? You need Hostfully! Check out these special offers:

Property Management Software: Get $500 off onboarding by using the code PLANET500.

Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.

Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1

Keen to book a Hostfully demo? Click here to connect with Frank: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2C

Email Frank: [email protected]

Host Planet: https://www.hostplanet.club/

James Varley: https://www.linkedin.com/in/jdsvarley/

Episode to check next:

Learn How To Take Great Photos For Your Airbnb: https://www.youtube.com/watch?v=vi9XiAQ1H-0&t=8s

Host Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.

Contact the show: [email protected]

#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #Hostfully #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo

  continue reading

198 episodes

Artwork
iconShare
 
Manage episode 486576181 series 3509824
Content provided by James Varley | Host Planet. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by James Varley | Host Planet or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Vacation rental managers need to go the extra mile in order to deliver a great guest experience and secure those all-important five-star reviews.

On this edition of Host Planet Bitesize, Frank Bosi from Hostfully shares a bunch of brilliant tips to help Airbnb hosts and property managers stand out in this competitive market.

Key takeaways:

• Make sure you personalise the experience.

• Use a digital guidebook to help your guests find everything they need.

• Automate your hosting methods without losing the human touch.

1:22 Experiences overview

2:50 Tip 1: personalisation at scale

5:24 Tip 2: use a digital guidebook

8:13 Tip 3: utilise Viator to earn commission

9:12 Tip 4: offer a memorable local experience

11:52 Tip 5: automation without losing the human touch

14:24 Delight your guests with thoughtful extras

16:01 Hot tip: send a follow-up message just after check-in

18:41 Let your personality shine through

21:05 Go the extra mile to stand out

23:55 Keep the local vendors on side by being a great advocate

25:55 Hostfully’s digital guidebooks and PMS

Looking for a great PMS or digital guidebook? You need Hostfully! Check out these special offers:

Property Management Software: Get $500 off onboarding by using the code PLANET500.

Digital Guidebooks: Get 30% off for life by using the code HOSTPLANETGB.

Click here to sign up for Hostfully: https://get.hostfully.com/46p7pafubra1

Keen to book a Hostfully demo? Click here to connect with Frank: https://cal.mixmax.com/frankbosi/demo?re=IiY1x2YuQXZuFGbwR3cvhGQzVWbhpmI&rn=ISelxmchZFIzVWbhpkI&messageId=UjWJnyJQ1a9zxhP2C

Email Frank: [email protected]

Host Planet: https://www.hostplanet.club/

James Varley: https://www.linkedin.com/in/jdsvarley/

Episode to check next:

Learn How To Take Great Photos For Your Airbnb: https://www.youtube.com/watch?v=vi9XiAQ1H-0&t=8s

Host Planet Bitesize is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022.

Contact the show: [email protected]

#HostPlanet #HostPlanetPodcast #HostPlanetBitesize #Hostfully #ShortTermRentals #VacationRentals #HolidayLets #Airbnb #BookDirect #PropertyManagement #PropertyInvestment #BookingCom #Vrbo

  continue reading

198 episodes

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